Shipping & Returns
Shipping (USA)
Processing time: 1–2 business days
Delivery time: 7–14 business days (standard)
Cost: Free Standard Shipping (launch offer)
Tracking: Every order receives a tracking link via email.
Order Changes & Address Issues
If you need to update your address, contact us within 6 hours of placing your order: support@bunnydreams.shop.
Returns & Exchanges (30 Days)
We offer a 30-day, hassle-free return from the delivery date. Items should be in original condition and packaging. If your item arrives damaged or defective, we’ll replace it or refund you—no worries.
How to Start a Return
Email support@bunnydreams.shop with your order number and reason (photos if damaged). We’ll reply within 24 hours with the next steps.
Refunds
Approved refunds are issued to the original payment method within 3–7 business days.
Damaged/Defective Items
Please contact us within 7 days of delivery with photos—we’ll make it right quickly.